*Inline Networks is looking for a Mid-Level Managed Services Provider* *Engineer which can work from our Longview location.
The successful candidate will have hands on experience with business computing and service provider environments and related hardware and software.
*
*Key Skills:*
* Operating Systems: Linux, Windows Desktop, Windows Server, VMWare
* Hardware: Physical and virtual Servers, Layer2/Layer3 switching, Layer4/Layer7 Firewalls, Wireless Access Points, SDN Controllers, Session Border Controllers, VoIP PBX, SAN Appliances
* Software: Veeam, Live Vault, Sophos, NAKIVO,
* Networking: TCP/IP; IPSec, SIP, BGP, DHCP, DNS, HTTP, HTTPS, SSH, VOIP, WiFi
* English is required.
* Team Leadership.
*Primary Responsibilities: *
* Lead field and helpdesk teams to perform installations and updates for IT hardware and software systems.
* Provide day-to-day support to improve workflow in a dynamic fast-paced environment.
* Maintain and troubleshoot network, network firewalls, network servers.
* Upgrade and maintain computer and server anti-virus on the network to ensure data security and protection
* Troubleshoot and resolve computer and other IT equipment problems and malfunctions
* Maintain and troubleshoot LAN/WAN connectivity issues
* Maintain and troubleshoot VOIP PBX/SBC
* Identify and resolve technical issues to reduce downtime
* Monitor IT systems for proper operation and working conditions
* Ensure all IT systems are working efficiently and optimally
* Report all concerns to the IT Director for direction and guidance
* Perform other tasks as assigned
* Provide outstanding customer service and ability to interact efficiently and concisely with customers regarding their technology issues
* Document all support activities and communicate with client in a clear, concise manner
* Maintain client documentation and procedure information online and at customer premise
*Qualifications and Education Requirements: *
* Minimum of 6+ years of experience working in IT Operations including windows servers knowledge of common tools, methods, and techniques
* Advanced knowledge of business and service provider environments and methodologies.
* Strong experience with and knowledge of Routers and Network Protocols (Palo Alto, SonicWall, Unifi, Fortinet)
* Experience in LAN and WAN design, implementation & monitoring
* Experience in current Internet network hardware and software technologies as well as Desktop Configuration and/or troubleshooting
* Experience with PC based tools and products, RDP, MS Office, Wireshark.
* Minimum of 6+ years of work experience in networks and/or server monitoring skills
* General understanding DB concepts and MySQL/MariaDB Server is an advantage.
* Bachelor's degree (B.
A.
/B.
S.
) from four-year accredited college plus 5 years of professional experience; or ten years of related experience
* Experience working with managed hosting environments and vendors.
* Written and Oral fluency in the English Language
* Administration, Strong Knowledge of Production and Development Environments, Cloud Technology (AWS/Azure)
* Extensive Storage Management experience
* Industry recognized certifications such as CompTIA, RHCSA, VCP6.
*Must have valid Driver’s License*
Physically able to climb ladder and repetitively lift items weighing up to 40 pounds
Will be regularly using common hand tools such as screwdrivers, scissors, etc.
Must have reliable transportation.
Inline offers an excellent benefit package, which includes health, life and long-term disability insurance; vacation, paid holidays and 401(k).
We also offer flextime, opportunity for advancement and a professional, friendly work environment.
Job Type: Full-time
Pay: $65,000.
00 - $70,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
* On call
* Weekends as needed
Experience:
* Business IT Infrastructure: 5 years (Required)
Work Location: Multiple locations
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