Front Desk Receptionist

Receiving accommodation reservations from visitors • Taking the details of all arriving guests including payment information • Allocating rooms to all guests • Making travel arrangements for the guests • Providing information to guests about the procedures, policies and facilities of the hotel • Providing the guest with the necessary tourism information • Making reservations on behalf of the guests for live entertainment, cinema and even sightseeing tours • Handling all customer complaints and queries • Taking messages for the visitors • Issuing receipts to the guests • Calculating the guest bills • Making accommodation reservations for guests who may be relocating • Coordinating the delivery of guest laundry needs as well as special requests • Ensuring the safety and security of all guests • Preparing hotel correspondence • Coordinate Suite Shop sales • Maintain all guest reservations in accordance with Hampton specs • Maintain all guest reservations in accordance with credit card security requirements • Balance and properly account for cash drawer at the desk for each shift • Maintain all training requirements as set forth by General Manager • Assisting guests with safety deposit box forms and keys as outlined by GM • Other duties as assigned by FOM, GM, Sales Manager Job Types: Full-time, Part-time, Temporary Pay: $9.
50 - $11.
00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 8 hour shift * Evening shift * Night shift * Overnight shift * Weekends as needed * Weekends only Work setting: * In-person Education: * High school or equivalent (Preferred) Experience: * Hotel experience: 1 year (Required) Work Location: In person